Some of my listings (mainly initial or couple necklaces) only require for the name/initial to be left in the ' note to seller' during checkout.
■ To change existing items, please contact me BEFORE purchase to discuss availability and price. ■
The following work will be set up as a custom order (work will start once the order is purchased. Most custom orders take 2-3 days)
If the custom work is more elaborate (completely new design), the order is broken down into 2 listings.
We can discuss additions/changes at this stage.
Final payment is expected within 1 week unless we made a different arrangement. If the customer decides not to go ahead with the final payment, the item will be offered to the general public for sale. Deposit payments are non refundable.
● Please kindly note that custom-worked pieces are not returnable.
● Discount coupons (including free shipping) do not apply to custom orders.
● If you require customisation of a 'sale' item, the price will revert to the original price.