Some of my listings (mainly initial or couple necklaces) only require for the name/initial to be left in the ' note to seller' during checkout.
■ For customisation of existing items, please contact me BEFORE purchase to discuss availability and price. ■
The following work will be set up as a custom order (work will start once the order is purchased. Most custom orders take 2-3 days)
If the custom work is more elaborate (completely new design), the order is broken down into two listings.
After seeing the photos, the customer is given a chance to request one revision.
If an order is not placed within a 1 week period after completing the design, the deposit will be lost and the item will be offered to the general public for sale.
● Please kindly note that custom-worked pieces are not returnable.
● Discount coupons (including free shipping) do not apply to custom orders.
● If you require customisation of a 'sale' item, the price will revert to the original price.
● Pricing for custom jobs will be 10-25% higher than my regular store prices
due to extra efforts (additional photos and emails) and individual attention required for the process.